Sustainability Policy – Principles and Commitments
🔹 Product Development & Responsible Tourism
- Integrate sustainable development principles into the design and offering of tourism products.
- Use our position to promote sustainability within our destinations.
- Provide sustainability-related information about our products to encourage customers to choose responsible options.
- Ensure that the experiences offered do not have negative impacts on society or the environment—especially in sensitive activities (involving animals, children, or remote communities).
- Prioritize working with local businesses and products that align with our culture and identity.
- In water-based activities, preserve coral reefs; in outdoor activities, protect flora, fauna, and cultural heritage.
🔹 Operations & Internal Management
- Integrate sustainability into all our operations.
- Set specific, measurable, and achievable goals to ensure service quality and sustainability.
- Implement technological systems to reduce the use of paper and disposable materials.
- Use resources responsibly—for example, LED lighting in offices and responsible water usage practices.
- Ensure transportation options meet both comfort and sustainability standards.
- Promote efficient and organized operations with visible, manageable, and practical tools and materials for clients, staff, guides, and collaborators.
- Communicate our sustainability achievements through detailed reports at least once a year.
- Evaluate and review our sustainability procedures to ensure continuous improvement.
🔹 Human Resources & Internal Culture
- Respect and promote employee well-being, work-life balance, health and safety, the right to social dialogue, and job stability.
- Ensure all employees understand and are accountable for implementing the sustainability policy.
- Provide information, training, and support to staff and external partners to actively involve them in sustainable practices.
- Share best practices and raise awareness about sustainability within our teams.
- Extend our educational commitment beyond staff—include guides, suppliers, and collaborators, encouraging ongoing training in sustainability and customer service.
🔹 Suppliers & Supply Chain
- Adopt responsible business practices with suppliers and clients.
- Promote positive practices and sustainable habits throughout our supply chain.
- Measure and reduce the consumption of natural resources, especially energy.
- Purchase local products whenever possible.
- Limit the use of small packaging by choosing recyclable containers.
🔹 Environment & Natural Resources
- Protect and preserve the environment, continually improving our environmental performance.
- Monitor and reduce the use of plastic and paper.
- Manage waste responsibly.
- Measure the use of natural resources like energy and water, seeking ways to conserve and use them efficiently.
- Apply specific sustainable practices in nature-based activities (reef preservation, flora and fauna protection).
🔹 Social Impact & Community Engagement
- Optimize social impact to strengthen local livelihoods and avoid economic leakage.
- Contribute to the development of neighboring communities by supporting local projects, promoting fair employment, and enhancing community well-being.
- Promote responsible tourism within our industry and among stakeholders at our destinations.
🔹 Clients & Guest Experience
- Place clients at the center of our business, helping them make informed travel decisions.
- Ensure the experiences offered meet both social and environmental standards.
- Provide visible, practical, and understandable tools so clients can actively engage in making their travelexperience more sustainable.
Final Summary
This sector-based breakdown facilitates the tracking of our actions and reinforces our commitment to continuously expanding and improving our sustainable practices across all key areas of our business.